School of Computing Technical Support Information Sheet

 

Welcome to the School of Computing DIT, we hope you enjoy your time with us.  This information sheet outlines the IT services available to you and how you can access support for those services.

CS Domain Account (School of Computing Account)

Every student of the School of Computing is issued with a CS domain account. This account is used to access a range of labs and services provided by the school.

The username for the CS domain is the first part of your email address as shown on your student card, e.g. if your email address is joe.bloggs2@mydit.ie, your username will be joe.bloggs2. The default password for your CS domain account is your student number (the letter is lowercase).You are strongly advised to change this as soon as possible to protect the security of your account.

File Storage

For your coursework you have been allocated your own home directory U:/ with a capacity of 500Mb which is automatically available when you log in to your CS domain account. It is highly recommended that you use an external USB device to backup all of your files stored on your home directory.

School Computing Laboratories

There are eight computer labs available exclusively to School of Computing students for which you will be required to login using your CS domain account.

Kevin Street Annexe:        KA-1-015, KA-1-016, KA-1-017, KA-3-005, KA-3-006, KA-3-008

Aungier Street:                 AU-1-005, AU-1-006

Terminal Server Access

There are a number of terminal servers which will allow you to carry out work from any PC by using the remote desktop appliation or by runing the program ‘mstsc’ from the command prompt. Please note that not all of the software available on the lab PCs is available via terminal service. The most common terminal servers used by the school are:

§  galway.cs.dit.ie, tipperary.cs.dit.ie, sligo.cs.dit.ie

Lab Rules

  • Labs are a key school resource and should be treated with respect at all times.
  • Laptops can be used in the labs but at present students must use the wireless network only.
  • Students must not unplug PCs to power their own laptops.
  • Eating and drinking in the labs is strictly forbidden.

Technical support for school services is available by emailing soc_tech@dit.ie and additional information, news, and updates, rules and guides will also be posted to the school website under Technical Support.        http://www.dit.ie/colleges/collegeofsciencesandhealth/schools/computing/

 

Additional Technical Support Information

ICTDomain Account

In addition to your CS domain account, every student enrolled with the DIT is given an ICTdomain user account and an email address <firstname.surname@mydit.ie> which permits access to several central DIT student services. Yourusername for the ICTDomain is your student number and your initial password is your date of birth.  You are strongly advised to change this as soon as possible. This username and password will give you access to the following services:

§  Email available at  http://mydit.ie

§  Password manager available at  https://mypassword.dit.ie

§  Printing Your username and password allows you to collect a print job from any printer at any site across DIT. To print from your own device you must install drivers available here:

§  Webcourses  used for course notes and handups https://dit.blackboard.com

§  Wireless: For how to see  http://www.dit.ie/services/is/how/wireless%20services/

§  Library PCs and other open access labs

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