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Assertiveness Training

Course Trainer: Sinead Gaynor, Sinead Gaynor Training and Development

Course Duration: 2 Days

Course Aim: To build the confidence of participants to adope an assertive behavioural style at work

Course Content:

  • Contracting
  • History of assertiveness
  • Behavioural profiling - characteristics of passive, agressive, assertive behaviours
  • Rights and assertiveness
  • Straight talking principles
  • Transactional analysis
  • Assertiveness techniques
  • Building self confidence
  • Case Studies
  • Practice sessions
  • Goal setting and action planning