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Supervisory Skills

Duration: 3 Days

Course Trainer: Sinead Gaynor

Course Aim:

To build the key competencies that underpin supervisory management

Course Content:

Day One

  • Contracting
  • Personal Leadership
  • Emotional Intelligence
  • Building Resilience
  • Personal Effectiveness

Day Two

  • Situational Leadership
  • Delegation
  • Motivation
  • Managing Performance Discussions
  • Dealing with 'difficult' staff members
  • Feedback Skills
  • Coaching and developing individuals within the team
  • Team Building

Day Three

  • Communications skills for supervisors
  • Influencing
  • Running team briefings/meetings
  • Goal Setting and personal action planning