About Us

Mission

The mission of the Information Services (IS) Department is to drive the deployment of information and communications technologies and systems within the Institute so that DIT can achieve its strategic and operational goals in teaching, learning, research, technology transfer, community support and effective administration.

IS - About Us - 6 Pics

This will be achieved through 7 Strategic Goals:

Innovative and effective solutions serving all the ICT Information and communications needs of DIT

Deployment of solutions in a focussed, cost-effective, trouble-free and timely manner

DIT enjoys the benefits of a powerful, secure and future-oriented electronic ICT infrastructure

A comprehensive, professional and responsive support service

Effective IS governance and management structures

Being a key contributor of strategic change and organisational improvement at DIT

Having the resources and competencies to deliver on its mission and commitments

Introduction to ITIL in DIT

As part of our ongoing commitment to Service improvement, Information Services has embarked on a process of implementing the industry standard for IT Service management - ITIL (Information Technology Infrastructure Library). The main objective of implementing ITIL within DIT is to ensure we have a framework which can be used to build and develop our Service management processes. Further details on the implimentation of ITIL in DIT can be found here.

Back to Top

     Find us on Facebook      Follow us on Twitter      Follow us on LinkedIn

Member of the European University Association