Service Updates

Date   Incident Status
Thursday 20th June CoreHR essential software maintenance scheduled
Monday 24th & Tuesday 25th June 2013 Student Administration System (Banner) Term Roll scheduled

 Archived Service Incidents

Date   Incident Status
Monday 13th May 2013 Email Service Delay resolved
Friday 3rd May 2013 Infoview unavailable resolved
Wednesday 24th April 2013 Introduction of Agresso Version 5.6 - changeover 24 April 2013 resolved
Friday 12th April 2013 Staff Email - Delivery Failure Resolved
Monday 08th April 2013 Staff Email Delivery Failure Resolved
Friday 22nd March 2013 Availability of the Financial Management System (Agresso) – Friday 22nd March resolved
Thursday 28th March Core Suite - Essential Software Maintenance resolved
Friday 1st March 2013 Urgent Network Hardware Maintenance Kevin Street Site resolved
Monday 18th February STaff Email Delivery Failure resolved
Wednesday 13th February 2013 Staff email system unavailable resolved
Wednesday 30th January 2013 Essential hardware maintenance on Core and CMS systems Resolved
Wednesday 6th February 2013 EGB and Student Self Service Website intermittently unavailable resolved
Monday 11th February 2013 Notice for Timetabling (CMIS) System and Web Timetabling (E-Portal) System resolved
Tuesday 29th January 2013 Staff email service resolved
Monday 21st January 2013 Student Email Security resolved
Tuesday 15th January 2013 Webcourses Interruption to service resolved
Wednesday 9th January 2013 Email Service Resolved
Friday 4th January 2013 Core Systems Maintenance resolved
Tuesday 18th December 2012 Core System Unavailable Resolved
Thursday November 29th 2012 Essential Maintenance on Core Systems Scheduled
Tuesday 6th November 2012 Scheduled Core System Upgrade Resolved
Thursday 18th October 2012 Essential Email Software Maintenance Upgrade Resolved
Thursday 30th August 2012 Scheduled System Maintenance - Core Applications Resolved
Thursday 11th October 2012 Staff Email Unavailable resolved
Wednesday 26th September 2012 Webcourses service unavailable resolved
Wednesday 26th September 2012 Staff Email unavailable Resolved
Friday 31st August 2012 Interruption to Service Affecting Phone System Resolved
Friday 24th August 2012 DIT Voicemail System Maintenance Resolved
Monday 20th August 2012 Scheduled Banner Application Maintenance resolved
Thursday 23rd May 2013 Email Service Unavailable in progress

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