IT Service Desk Metrics
IT Service Desk Metrics
The IT Service Desk is the central point of contact for all IT related advice, queries, information or problems. A breakdown of the volume and type of support calls which are processed by the IT Service Desk is available below:
Annual Support Metrics - Sept 2010 to Aug 2011
Annual Support Metrics - Sept 2011 to Aug 2012
We welcome your comments and feedback. You can contact the IS Department at is.feedback@dit.ie
