The CSU operates to the highest financial standards mindful of the necessity to be transparent in our practices and obtain the best value for money that we can.
To accomplish this we have contract suppliers for both books and journals. These suppliers are chosen through a competitive tendering process. By having contract suppliers we are able to acquire higher discounts and to demand a high level of customer service.
All ordering, receipting and claiming processes are carried out electronically using the library management system, Millennium. There is a monthly electronic transfer of payment information from Millennium to the DIT financial system Agresso. VAT payments are also prepared in the CSU.
A great deal of time and effort is spent on claiming goods that do not arrive within the specified period. This involves close liaison with suppliers and we pride ourselves on the close working relationship we maintain in order to guarantee a high-quality service.
The CSU ensures that every penny counts!
Budget enquiries to Yvonne Desmond