• TFCM1006
  • Applied Communications 2

  • Credits (ECTS): 5
  • Hospitality Mgmt. and Tourism

Modules are delivered
as part of a programme.
To apply for the
programme,
see the DIT website

Reading Lists

Books

Recommended

Title Author Publisher Published Date Edition ISBN
Building Great Customer Experiences Shaw, Colin and John Ivers Palgrave Macmillan 2002
Communication for Business McClave, H. Gill and Macmillan 2004 3
Crowning the Customer: How to become customer driven Quinn, Feargal O Brien Press 2005 3
Groups in Context Wilson, G.L. Boston: McGraw Hill 2005 7
Small Group and Team Communication Harris, T. and J. Sherblom Boston: Pearson/Allyn/Bacon 2005
Successful Teamwork Levin, Peter Open University Press 2005


Reading material is available from the DIT Library

Please note that the catalogue is provided as a guide to modules in DIT. Not all modules listed will necessarily be offered every year and new modules may also be added. Information subject to change. For detail on specific programmes/modules please contact the relevant School directly.